Overview
Scheduling Officer – Monday to Friday, 6.00am – 2.00pm.
CPE Group
About Us
We are a family-owned company and for more than 25 years we have been caring for our clients in their own homes throughout the Perth Metro area, providing the highest level of professional care across multiple client groups including Aged Care, Veteran's Affairs, Disability and Private Care.
Our core values of understanding, kindness and respect are founded on the care we would expect for our own family, and we are dedicated to providing this same care to each of our clients.
We now have an exciting opportunity for an experienced, enthusiastic, and caring person who would share this commitment and join our team as a Scheduling Officer to provide support to our clients living in the community so they can maintain their independence and quality of life.
We are located in the Garden Office Park in Osborne Park, a new modern office close to public transport and parking onsite included. Facilities include a gym, swimming pool and café.
About The Role
We have an exciting opportunity for a passionate and professional rostering scheduler. This is a full-time position working Monday to Friday 6.00am to 2.00pm. Reporting to the Scheduling Team Leader, this role will be responsible for coordinating the rosters of support workers. The successful person will need to have previous experience as a rostering scheduler and a demonstrated understanding of the Aged Care and NDIS framework and its rostering requirements.
We Can Offer You
Continue to develop your career with CPE Group in a supportive environment
Ongoing training opportunities
Competitive rates & weekly pay
24/7 EAP Services for you and your immediate family
Tasks and Responsibilities
Allocate shifts and match support workers to meet individual support needs and requirements
Prepare and distribute all employee rosters within required timeframes
Identify scheduling issues and manage proactively, finding solutions within the team
Communicate effectively with all stakeholders including Support Workers, Care Managers, Clients, and Management
Advise Clients, Support Workers, and other staff of any changes to rosters within an appropriate timeframe
Update and maintain records and other information as required
Qualifications & Experience
Demonstrated experience in a similar role
Exceptional customer service skills with the ability to develop and maintain strong working relationships
High level of accuracy and attention to detail
Excellent written and verbal communication and literacy skills
Demonstrated experience meeting hard deadlines
Advanced knowledge of Microsoft Office suite
National Police Clearance
Current NDIS Worker Screening Check (or willingness to obtain)
Our clients are some of the most vulnerable in the community so above all we are looking for people who can listen to them, to make them feel safe, to show understanding and empathy as well as provide the highest level of care with kindness and respect.
If you are this exceptional person and you would like to become part of our team of professionals dedicated to making a difference in the lives of our clients, we would love to hear from you.
Note: This description does not include any sign-in prompts or external job board boilerplate.
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