* Job Type: Full -time, Fixed-term for 12 months from the start date
* Location: Hobart
* Award and Level: SCHADS Level 4
We are looking for a Care Manager to join Aged and Community Services, supporting clients to remain independent through personalised care planning and coordinated community services.
About Migrant Resource Centre Tasmania
Migrant Resource Centre Tasmania (MRC Tas) is a not-for-profit organisation that works alongside people from refugee and migrant backgrounds, so individuals and communities throughout lutruwita/Tasmania thrive. We provide effective, targeted and meaningful services in the South, North and Northwest of the State.
About Aged and Community Services Program Area
The Migrant Resource Centre Tasmania (MRC Tas) provides access to valued services and promotes the needs of multicultural communities. The MRC strategic focus is supported by an understanding of client and community needs, fostered through ongoing engagement. Aged and Community Services provides services to support Culturally and Linguistically Diverse (CALD) seniors, Tasmanians with a moderate disability or ongoing health condition, carers and key stakeholders working with CALD community members. Programs are delivered through the Home and Community Care Program (HACC), Commonwealth Home Support Program (CHSP), Support at Home program (SaH), the Carer Gateway Program, and Partners in Culturally Appropriate Care Program.
Primary Purpose of the Position
The Care Manager, Aged and Community Services is responsible for supporting approved clients by coordinating appropriate care and services within their assigned Support at Home program (SaH). These services aim to enable clients to remain independent and active in their community.
The role involves undertaking needs assessments and developing individualised care plans based on a wellness and reablement approach, aligned with each client's goals, preferences, and support needs.
In addition, the Care Manager is responsible for administrative tasks such as managing client budgets and reimbursements, coordinating brokered service provider shifts, scheduling Community Support Workers, and accurately recording all client engagement (e.g., home visits and phone communications).
The position also provides information on care and support which best suit clients goals provide referral to other stakeholders to improve a clients health and wellbeing.
Working as part of a collaborative team, the Care Manager engages with clients, MRC Tas staff, volunteers, service providers, and community members.
The successful candidate will have:
Essential
1. A relevant qualification, skills and experience in aged and/or community services or other related field (Minimum requirement Diploma Community Services CHC52021 or equivalent)
2. Experience in Support at Home (Home Care Packages) Care Management
3. Experience in assessing client needs and supporting them to set personal goal
4. Knowledge and understanding of issues common in the CALD population and knowledge of the barriers older CALD clients may face in accessing services
5. Well-developed time management, planning and organisational skills, capacity to multi-task and use technology to record and track activities
6. Strong communication and problem-solving skills including the ability to communicate effectively with people from culturally and linguistically diverse backgrounds
7. Effective written communication skills and demonstrated ability to complete case notes
8. Proven experience in providing quality services that assist people to maintain their independence, dignity, cultural values and religious beliefs
9. A Tasmanian driver's licence
Desirable
1. Knowledge of or experience in the delivery of aged care services
2. Enrolled Nurse Desirable (Diploma Enrolled Nursing HLT54121 or equivalent)
What do we offer?
* Salary Packaging
* Access to Employee Assistance Program
* Ongoing learning and development opportunities
* Health & Wellbeing days of paid leave and more
For further information, please refer to the Position Description, or contact Donna Minehan, Manager - Aged and Community Services, for a confidential conversation on during business hours.
Employment is subject to a satisfactory National Police Check, Working with Vulnerable People registration and Work rights in Australia.
Applicants who fail to provide up-to-date resume, cover letter and response to the selection criteria may not be considered for the position.
Applications close: 9AM | 27 January 2026 (Late applications will not be accepted)
Migrant Resource Centre Tasmania is committed to the safety, wellbeing, participation and empowerment of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. This is reflected in our robust policies and procedures. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or who are impacted by our work. All staff, volunteers, contractors and clients are expected to conduct themselves in a manner which is consistent with the Tasmanian Child and Youth Safe Organisations Framework.
MRC Tas values diversity and inclusion and is an equal opportunity employer. Applications from underrepresented groups, including people with disability, people with caring responsibilities,