Patient Administration Clerk - St Andrew's War Memorial Hospital
Employment Type: Casual opportunities Available
Remuneration: $29.9 - $37.7 p/h + Super + Not for Profit Salary Packaging + Penalties & Allowances
Location: St Andrew's War Memorial Hospital - Spring Hill, Brisbane
We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.
As a Patient Administration Clerk, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. You will provide quality customer service to patients, visitors and staff at St Andrew's War Memorial Hospital through the processing of accurate and efficient information, and provision of general clerical duties and front office administration. You may be trained in different areas of the hospital to support with administrative duties as required.
What makes a difference for us?
* Exceptional communication skills, with the ability to confidently engage with patients, visitors and clinical staff in a fast‐paced Emergency Centre environment
* Strong adaptability and resilience, with the ability to respond to changing priorities and high‐pressure situations throughout the day
* Excellent time management skills, with the ability to manage competing tasks such as reception duties, patient enquiries and administrative support
* High level of attention to detail, ensuring accuracy across patient information, data entry and documentation
* Proven ability to work collaboratively within a multidisciplinary team, providing support to both clinical and administrative colleagues as required
What makes a difference for you?
* NFP Salary Packaging: Save tax and increase your take home pay by salary packaging everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
* Flexible work arrangements to support work‐life balance
* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
* 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
* Career development opportunities to challenge yourself, grow and make a meaningful difference
* A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
Child Safe, Child Friendly
* Provide welcoming, safe and nurturing services for children
* Implement measures to prevent child abuse and neglect within our services
* Appropriately and immediately address child abuse and neglect if it does occur
* Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme
Diversity & Inclusion
* We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity
* We strongly encourage Aboriginal and Torres Strait Islander applicants for this position
Safe workplace
* We are committed to speaking up loudly for safety and to protect children, young people, adults and the elderly from harm across our services and workplaces
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