Job Description: Forklift Technician
Servicing and repairing material handling equipment is a key aspect of this role. You will work within your designated territory and customer base to ensure that all equipment is functioning properly.
You will be responsible for:
1. Servicing and repairing material handling equipment.
2. Utilizing mobile technology to manage your work schedule effectively.
3. Maintaining inventory on your service van and at customer sites, delivering professional service.
4. Gaining experience with Australia's top-tier customer base.
5. Participating in an 8-week onboarding and industry-leading training program.
6. Performing routine and reactive maintenance, and accurately recording service work.
7. Contributing to customer satisfaction and service excellence.
This role offers the opportunity to develop new skills and gain experience in a fast-paced environment. If you are seeking a career change and are eager to learn and grow, this could be the perfect opportunity for you.
We offer a range of benefits to our employees, including:
* A competitive salary and overtime opportunities.
* A comprehensive training program to help you develop your skills.
* A supportive team environment and opportunities for career advancement.
* Access to a health and wellbeing platform and corporate rates for private health insurance.
* An inclusive work environment and confidential support services.
About This Role
This role is ideal for individuals who are looking to transition from other industries such as electrical or construction. We provide comprehensive training to help you develop the skills you need to succeed in this role.
As a forklift technician, you will be working with a range of different customers and providing them with high-level customer service. You will also have the opportunity to work with a range of different equipment and technologies.
Key Responsibilities
The key responsibilities of this role include:
1. Conducting scheduled and breakdown services.
2. Assisting in preparing quotes and maintaining service records.
3. Providing high-level customer service and support team goals.
4. Staying updated on industry trends, new products, and emerging technologies.
5. Partnering with the company to maximize sales and service opportunities.
What Makes Us Unique
We are a family-owned business with a global presence. Our Australian team celebrates long service milestones, reflecting our commitment to employee growth and retention. We offer a range of benefits to our employees, including discounts and cashback from over 400 retailers nationwide.