Customer Service Ambassador
Salary: An attractive base salary.
Job Description:
We're seeking a Customer Advisor who can deliver exceptional customer service in an environment that is challenging and fast-paced. As the first point of contact for customers when they visit our branch, you'll be involved in every aspect of the customer journey by helping them find solutions to their financial needs through our products, services, and advice.
Key Responsibilities:
* Act as the face of the bank to the community, working closely with customers to help them with their banking needs
* Provide great customer service, resolving queries and issues efficiently
* Work collaboratively as a team to create a signature customer experience
* Develop leadership skills and gain career growth opportunities
Requirements:
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality
* An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience
* An appreciation for inclusion and the diversity of our customers
Benefits:
* NAB's tailored onboarding and training program to ensure you are set up for success
* Fantastic career-growth opportunities and a culture of equity and respect
Other Opportunities:
You'll have the opportunity to gain valuable experience in a fast-paced and challenging environment, develop your skills and knowledge, and progress your career within the organization.
This role requires a keen eye for detail, excellent communication skills, and the ability to work effectively in a team. If you're looking for a rewarding career in financial services, this could be the perfect opportunity for you.
As a Customer Advisor, you will be responsible for providing exceptional customer service, resolving queries and issues efficiently, and working collaboratively as a team to create a signature customer experience. You will also have the opportunity to develop leadership skills and gain career growth opportunities.
In this role, you will be the first point of contact for customers when they visit our branch. This could be to open an account, inquire about our products, or manage their finances. You'll be involved in every aspect of the customer journey by helping them find solutions to their financial needs through our products, services, and advice.
We empower our people to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow and achieve. We provide the tools and support for you to succeed.