A leading financial institution in Melbourne seeks a Head of Customer Operations to lead high-performing teams and drive operational excellence.
This full-time role involves shaping strategic initiatives, fostering a customer-centric culture, and enhancing service delivery through data-driven decision-making.
The position offers flexible work options and is a 12-month fixed-term contract.
Ideal candidates will possess strong leadership, operational experience, and a background in managing large teams, all while maintaining a focus on customer outcomes.
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