Overview
You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. melted In the absence of the Store Manager, you assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Responsibilities
* Coaching, and motivating warehouses to drive sales that deliver exceptional customer service
* Ensuring high levels of customer satisfaction by being knowledgeable on all contiguous products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, customer experience, merchandising, visual, and operational expectations
* Act as a partner between customers, sales associates and store leadership
* Ability to learn and share expertise of products and trades to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* ான்Contributes to a positive and inclusive work environment
Qualifications
* Confident and comfortable engaging customers to deliver an elevated experience
If motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Intuitively resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
* Initiates completion of tasks or activities without necessary supervision
* Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
* Flexible availability – including nights, weekends, and holidays
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