Job Opportunity
The purpose of this role is to support and grow customer relationships across the New South Wales coal mining sector. This includes managing existing customer accounts, delivering solutions that add value to customers' operations and drive the growth of ground support business.
This field-based position offers flexibility including remote work options and regular travel to mine sites in the NSW coal region, including underground operational requirements.
Key responsibilities include:
* Manage and grow existing customer accounts in the NSW coal sector with a strong focus on building long-term partnerships.
* Provide technical sales support and product recommendations related to underground strata reinforcement and support systems.
* Work collaboratively with clients to understand operational challenges and propose tailored solutions using our product range.
* Implement regional and customer-specific sales strategies to achieve business targets.
* Monitor and report on product performance ensuring ongoing customer satisfaction and identifying areas for improvement.
* Identify and pursue opportunities for product development or innovation in response to customer needs.
* Support the Regional Sales Manager in preparing and executing regional sales and cost budgets.
* Maintain detailed records of customer interactions including site visit reports and key action items.
About You
Candidates should have significant underground mining experience preferably within the coal sector. A solid understanding of ground support materials and installation practices is highly desirable. Strong customer focus skills and demonstrated experience in key account management are required.
A self-motivated professional with proven ability to develop customer relationships identify opportunities for growth and influence technical decision-making is essential.
Comfortable working both independently and as part of a broader team candidates must be capable of meeting physical and compliance requirements of mine site access including medicals and site inductions.
A trade or tertiary qualification in a mining or engineering-related discipline will be well regarded.
Benefits
Employees benefit from being part of a global leader in the industry with opportunities for growth and collaboration across international teams. The company remains committed to safety quality and customer focus.
The rebranding also strengthens the ability to deliver innovative technologies and expands global reach while maintaining a strong commitment to safety quality and customer focus.
Joining the team provides opportunities for career advancement and personal growth in a dynamic and inclusive environment.