Job Expectations
Build your career and Australia's future.
We are helping shape the nation's digital capability by building and connecting fibre infrastructure into homes and businesses, places and things everywhere.
nbn employee benefits:
- 18 weeks of paid parental leave
- Options to purchase leave and flexible holidays
- Employee Assistance Programs (EAP)
- Discounted gym memberships + other corporate benefits
- Options for salary sacrificing including novated leasing and many more.
- A company that offers ongoing training and support with a focus on your career growth and professional development.
A bit about your role
As the Field Specialist you will be responsible for conducting front-line assurance activities and physical inspections on workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non-compliance with nbn standards. Additionally, you will provide input and recommendations to enhance safe working practices and quality processes.
You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include: FTTP (Fibre to the Premise), FTTN (Fibre to the Node), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxial), FW (Fixed Wireless) and SAT (Satellite).
This role is based in ACT/Canberra. You will be provided with a company vehicle, laptop, tools, uniform and phone or device allowance.
A bit about you
If this sounds like the role for you, it's likely you bring strong experience in Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You're knowledgeable in copper and fibre technologies and their installation processes, and ideally have hands-on experience in field engineering—particularly troubleshooting during testing phases and resolving exchange-related issues.
Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You're confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with ACT-specific legislation and operational practices.
You're a strong communicator who can guide, mentor and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you're adept at engaging with customers and community representatives to address any quality-related concerns.
Life at nbn
To be part of something bigger is to be part of nbn. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation.
A more inclusive working world
Where to from here?
Please note that this role is a permanent opportunity. To be eligible for this role, you must have full working rights in Australia.
Worker Type
Permanent
Time Type
Full time
Field Base Location
Canberra