This role within our Public Contracts team offers an opportunity to combine your administrative and customer service skills while developing expertise in medical administration.We are seeking an experienced Administration Officer with excellent customer service skills to join our highly regarded Public Contracts team. In this role, you will manage bookings and billings for public contract referrals, liaising with patients, specialists, hospital staff, and other stakeholders. Your strong communication and administrative skills will be essential for success in this rewarding position. About Us Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in Southport's Gold Coast Precinct.With 22 operating theatres, we offer a wide range of specialties including Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT, General Surgery, Obstetrics, Cardiac Care, and Oncology.Gold Coast Private Hospital is committed to growth, providing professional career pathways in healthcare. Minimum Requirements Previous administrative experience in a high-volume, customer-centric roleProficiency in Microsoft Office applicationsExcellent communication and customer service skillsStrong time management and organizational skillsAbility to follow instructions and take directionsExperience in a hospital or medical environment is highly regarded Key Skills and Strengths Adaptability to changing priorities and environmentsAccuracy and thoroughness in tasksReliability and responsibilityAbility to work independently and make informed decisionsManaging multiple tasks effectively under pressureExcellent interpersonal and communication skillsProficiency in Microsoft Office SuiteKnowledge of medical terminology and WebPAS is advantageous Why Join Us? At Healthscope, our people are at the heart of what we do. We foster a community of care, supporting professional development and encouraging growth. Our network offers flexibility, career opportunities, and a collaborative environment where we celebrate successes and support each other.Join us to make a difference in our patients' lives and enjoy benefits such as flexible work arrangements, discounted health insurance, and ongoing education and support. Application Process Click 'Apply' to submit your application. For inquiries, contact .Applicants must provide a current National Police check, WWCC (if applicable), proof of right to work in Australia, and proof of immunity to specific infectious diseases as required for healthcare workers.