Company Description
Portland
Multiple positions available
9 extra days of leave
Salary range : $71,100 to $79,700
Be part of Beyond Bank a bank that is for and with you .
We are one of Australia's largest, 100% customer-owned mutual banks with credit union heritage. With over 300,000 customers and over 40 branches across five states, we aim to be the best bank for customers and communities. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.
Job Description
We're inviting all talented individuals to join our team in beautiful Portland, Victoria If you share our love for this stunning coastal town and have a genuine passion for working with people and making a meaningful impact in the community—while enjoying the relaxed lifestyle of the Great South Coast—you're in luck Bonus points if you love the ocean breeze and know where to find the best spot to watch the sunset over the bay
We're looking for passionate, community-focused people to join our Portland team today as Personal Bankers You'll be part of a close-knit branch that truly values connection and local spirit.
Are you ready to take the next exciting step in your career with a purpose-driven organisation that puts people and community first? Beyond Bank is on the lookout for passionate, ambitious individuals to join our dynamic team—and we'd love to welcome you aboard Here, you'll be surrounded by supportive leaders who are genuinely invested in your success. You'll gain access to exceptional training and development opportunities, collaborate with a wide range of internal teams, and play a key role in creating real, positive change in the lives of our customers and communities.
This is more than just a job—it's your chance to make a meaningful impact and be part of something bigger. Let's shape the future together
In the role you will
Provide a local customer owned banking experience to new and existing customers
Proactively connect customer needs to Beyond Bank's offerings through excellent listening skills
Manage general enquiries and provide sound advice and information to our customers
Contribute to a high achieving team environment with your commitment to success and strong work ethic
Manage customer bank accounts, including opening, closing, and overseeing transactions
Collaborate with specialists in the business to deliver the best solution for the customer
Qualifications
You're a caring and customer-focused person excited to learn and grow. You value integrity, especially when handling customer information. Your teamwork and commitment to improvement will help us prioritise our customers' needs and satisfaction.
Bring your experience to life While banking or financial services experience is a bonus, it's not a deal-breaker—we value passion and a willingness to learn just as much
Retail rockstars, this is your moment If you've thrived in a retail environment, we want your customer-first mindset and energy on our team. Your ability to connect with people and deliver exceptional service will make you shine in this role
Customer Service Superstar You know how to make every interaction memorable and deliver service that truly delights.
Relationship Builder Extraordinaire You're passionate about creating lasting connections and love supporting your local community.
Thrives in the Action A dynamic, fast-paced environment energises you—you're ready to adapt and shine every day.
Problem-Solving Pro You bring sharp analytical skills and a knack for finding smart solutions that make a real difference.
See yourself in our team
Reporting to the Branch Manager, you will be joining the Portland Branch a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face, or over the phone, you will be committed to ensuring that our customers receive the best possible experience with their banking needs.
Additional Information
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and / or assessment process, or modifications for accessibility to our locations, please contact us at
And there's even more benefits :
Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
A flexible, and diverse working environment
Career development opportunities, training and coaching
By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.
What does our recruitment process look like?
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Apply Now
To find out more about Beyond Bank visit beyondbank.com.auor for more information contact
Applications close **************
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
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