About the Role
You will be responsible for delivering high quality, customer-facing administrative services to support the effective operation of the office hub. As the first point of contact for consumers and visitors, both at reception and over the phone, this role provides welcoming, responsive and professional front-of-house services that reflect GPH’s values
This is a temporary full time parental leave relief role for twelve months with a possibility of extension.
Benefits & Perks
* A positive work culture by offering flexible work arrangements that support your wellbeing
* Ongoing professional development and supervision
* Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
* GPH Staff Conference
* Employer paid parental leave on top of the government PPL Scheme
* Free and confidential Employee Assistance Program
Duties
* Provide responsive and professional front-of-house services
* Provide administration and business systems support for the overall day-to-day functioning of the office.
* Work collaboratively with local service delivery teams and other administrative staff to provide support across GPH’s programs.
Skills & Experience
* Relevant qualifications in administration and or a combination of relevant training and experience in a similar role
* Strong organisational skills including the ability to prioritise work, manage multiple tasks and competing priorities and meet deadlines
* Demonstrated ability to work effectively across multiple service programs, including those that are newly tendered, by adapting quickly to changing requirements, maintaining compliance, and supporting continuity of service delivery.
* Strong verbal and written communication skills, with proven experience in delivering high-quality customer service in a front-of-house or consumer-facing role
* Ability to engage effectively and respectfully with a wide diversity of people, including those experiencing mental health difficulties or distress
* Demonstrated ability to take initiative and work independently when required but also to work cooperatively and collaboratively with others as part of a team
* Excellent attention to detail, accuracy and understanding of confidentiality and privacy principles
* Proficient in the use of MS Office applications and other software applications such as CIMS
About Grand Pacific Health
What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT. We’re a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.
Interested?
Applications close: 10 May 2026. Shortlisting may begin prior to the closing date.
For more information contact:
For more information contact: Emily Shaw, Quality Admin Coordinator on 4824 4900 or *****@gph.org.au
Visit www.gph.org.au/employment to download the Position Description and Employee Benefits Guide, then click Apply to submit your application.
Please ensure your application addresses the selection criteria in the Position Description.
Our Commitment to Inclusion
We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.