About Our Job Opening
We are seeking an experienced professional to lead our workshop operations, oversee daily service delivery, and drive team performance.
The Role:
This leadership position is responsible for managing scheduling, workflow, and resource allocation for maximum efficiency. The ideal candidate will uphold quality standards, safety protocols, and customer satisfaction while fostering a supportive culture among team members.
Key Responsibilities:
* Manage daily operations across all service lines.
* Develop and lead a high-performing team of staff.
* Oversee scheduling, workflow, and resource allocation for optimal efficiency.
* Uphold quality standards, safety protocols, and customer satisfaction.
* Promote process improvement and business growth initiatives.
* Support recruitment, onboarding, and staff training.
* Monitor inventory, supplies, and workshop maintenance.
* Liaise with clients and resolve operational issues effectively.
About You:
* Demonstrated experience in operational leadership (automotive or related sector preferred).
* Evidenced experience in diagnosing faults, repairing parts, and performing scheduled maintenance.
* Strong people management and communication skills.
* Proven ability to drive process improvement and team performance.
* Organised, proactive, and solutions-focused approach.
* Commitment to delivering quality and upholding company values.
* Comfortable with technology and workshop systems.
Note: We welcome applications from experienced professionals who can bring their expertise and passion to our team.