We are Hiring: We are looking for two dedicated, full time Internal Maintenance Services Leading Hands, based in our Port Macquarie office, servicing both the Port Hastings and Kempsey LGA's to provide positive support and guidance to our IMS team and provide property maintenance support and service to CHL properties.
Join Our Team and Make a Difference
Are you an inspiring team leader dedicated to making a real difference in the lives of families and individuals experiencing homelessness?
About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
About the Role
As the Internal Maintenance Service (IMS) Leading Hand, you will play a hands-on leadership role supporting the delivery of high-quality, customer focussed grounds and property maintenance across CHL properties in the region. Working closely with the IMS Coordinator and onsite Maintenance Operatives, you'll balance practical trade-based work with coordination, mentoring and stakeholder engagement.
This is a key role that contributes directly to CHL's vision of a world without housing poverty. You'll help ensure maintenance services are delivered safely, efficiently and to a high standard, while fostering a respectful and positive working environment.
Key responsibilities include:
* Undertaking hands-on gardening, maintenance and cleaning tasks
* Coordinating daily works to ensure jobs are completed on time and to standard
* Providing day-to-day onsite supervision and mentoring of Maintenance Operatives
* Maintaining accurate records and completing associated administrative tasks
* Providing advice on maintenance issues and liaising with internal and external stakeholders
* Managing feedback and complaints related to maintenance services
* Supporting wider team activities and providing cross-coverage where required
* Upholding WHS legislation and CHL health and safety policies at all times
* Living and demonstrating CHL's values in every interaction
About You
You are a practical, reliable and proactive team player with experience in the trade or maintenance industry. You enjoy leading by example, mentoring others on the job, and taking pride in delivering quality outcomes, even when things are busy or challenging.
You will bring:
* Demonstrated experience and knowledge within a trade or maintenance environment
* A strong commitment to safe work practices and risk awareness
* The ability to supervise, guide and support team members onsite
* Strong communication skills and the ability to engage respectfully with stakeholders
* A positive, calm and resilient approach to work
* Good organisational skills and attention to detail with record keeping
* Alignment with CHL's values and a genuine commitment to quality housing for all
Essential Requirements
* Current Driver's Licence
* Satisfactory Police Check and Working With Children Check
* Commitment to the right of every person to good quality housing
Why Join Us?
At CHL, we are more than just a workplace, we're a community dedicated to creating safe, supportive, and inclusive environments for our staff and the people we serve.
You will be part of a passionate, mission-driven team where your contribution makes a real difference every day.
In addition, we care about our people and that's why we offer:
* Flexible work options to support your work-life balance.
* One day off a year as a 'You Day' to celebrate you
* Salary packaging and novated leasing to maximise your take-home pay.
* Learning and development programs to help you grow in your career.
* Wellbeing initiatives including EAP, and access to health programs.
* A values-driven culture where you'll be supported, recognised, and empowered to make an impact.
As an equal opportunity employer, CHL values and celebrates diversity and works closely with people from a wide range of cultural, social, and professional backgrounds.
We acknowledge the Traditional Owners of Country throughout Australia and pay our respects to their Elders past and present, recognising their enduring connection to land, culture, and community.
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