Employment Type:
Permanent Part Time
Position Classification:
Admin Off Lvl 4
Remuneration:
full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week:
36
Requisition ID:
REQ628159
Applications close:
Midnight on 28 December 2025
To be eligible for this role you MUST be a current employee of The Sydney Children's Hospitals Network.
(Please note successful candidates will be interviewed in the week beginning of Monday 12th January 2026)
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
The Heart Centre for Children, SCHN is one of the largest and busiest sub-specialty teams within the Sydney Children's Hospitals Network (SCHN) and provides cardiac care to children of New South Wales and the surrounding regions at the; Children's Hospital Westmead, Sydney Children's Hospital Randwick and within our outreach centres.
The Senior Cardiac Clinic Coordinator will be required to provide exceptional administrative and customer service support for; patients, families, staff, and visitors to the Heart Centre for Children, SCHN.
This role is responsible for the delivery of senior administration support for all aspects of the Heart Centre for Children, SCHN with a focus on supporting senior staff. Further, the role will support education and training of the overall administrative team, including coordinating and monitoring workload and workflow, with a general responsibility for the overall continual efficiencies of the department.
Main duties include (but are not limited to); being the first point of contact with patients and families (including managing complex cases and bookings as well as problem solving) and delegating workload and enquiries appropriately (to management and colleagues), managing all aspects of clinic coordination, ensuring smooth administrative procedures and processes are adhered to, delivering quality improvement initiatives and projects as directed by senior staff, and building positive culture across the Heart Centre for Children, SCHN.
The Senior Cardiac Clinic Coordinator role is based at a single site and will require working across SCHN as required. The Senior Cardiac Clinic Coordinator support patients within all clinical locations, working remotely to ensure care is provided in the right place at the right time.
From time to time, the Senior Cardiac Clinic Coordinator may also be required to perform other job-related as required.
The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating systems of The Sydney Children's Hospitals Network and in-line with the NSW Health's Code of Conduct.
Experience in administration and customer service within the health industry or similar customer service industry. A strong focus on delivering positive or compassionate patient and/or customer service experiences, attention to detail and multi-tasking will ensure success in this patient centred environment
How To Apply
Click 'Apply Online' and submit your application including:
* A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
* Answers to the selection criteria in the Position Description
Additional Benefits (for Eligible Employees)
* Salary packaging for tax savings
* Meal entertainment savings
* Accrued Day Off (ADO) for Full Time employees
* Access to the Employee Assistance Program (EAP)
* Fitness Passport
* Flexible Work Practice Opportunities
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
* Learn more about The Sydney Children's Hospitals Network
* Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
Further Contacts and Support
For role related queries or questions contact Tanya Small on
We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children's Hospitals Network. For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact SCHN-EA-
For technical support please contact the customer services team on
Child Safe Standards
SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information
Applicants will be assessed
against the essential criteria in Position Description Please ensure that you review this document to understand the full requirements of the role.
NSW Health is committed to accessibility
and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
SCHN is an Equal Opportunity Employer
that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
Employment of temporary visa holders
is only considered if no suitable permanent resident or citizen is identified after labour market testing.
Please note:
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
All workers must meet NSW Health's
vaccination and screening requirements
before starting employment. See PD2024_15 for more detail.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children's Guardian. For more information on how to apply for the clearance, please visit the
Office of the Children's Guardian Website
For roles that require formal qualifications
, please note that overseas qualifications must be assessed by the Department of Education or the relevant authority appointed by the Australian Government for skilled migration purposes.
Eligibility List
An eligibility list may be created for future temporary part time vacancies.
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