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Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The Role
Working in our Integrations Engineering team, you’ll play a key role in connecting Heidi to healthcare systems. You’ll design and implement integrations with EMRs/EHRs and healthcare APIs, ensuring our technology fits seamlessly into clinical workflows. This is a chance to make a direct impact on how clinicians use AI at the point of care.
What you’ll do
- Build and maintain integrations between Heidi and healthcare systems, following interoperability standards like HL7, FHIR, SMART on FHIR.
- Collaborate with our AI/ML team to bring medical speech transcription and note generation into clinical workflows.
- Work with APIs and distributed systems that power Heidi’s core features, ensuring performance, security, and scalability.
- Improve the reliability and accuracy of medical documentation pipelines.
- Champion best practices for building robust, maintainable systems in healthcare contexts.
What we’re looking for
- 5+ years of professional software engineering experience.
- Prior experience integrating with healthcare systems (Cliniko, Halaxy, MediRecords, Epic, Cerner, athenahealth, Meditech, etc.).
- Familiarity with healthcare interoperability standards (FHIR, HL7, SMART on FHIR, etc.).
- Proficiency in Python, with experience building APIs and backend services (preferably with FastAPI ).
- Experience working with datastores such as MongoDB and Redis.
- Experience with integration design, including RESTful APIs, authentication/authorization (OAuth2, OpenID Connect), and event-driven systems.
- Previous experience in digital health startups or companies building EHR/EMR solutions.
- Knowledge of medical terminology or curiosity about speech‑to‑text systems.
- Full‑stack experience with backend services (Python, FastAPI) and frontend frameworks (React.js) is a plus.
- Passion for improving healthcare and clinician experience.
The Way We Work
- Build to Last – We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
- Own Your Practice – Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
- Move Fast, Stay Steady – We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
- Make Others Better – Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us
- Flexible hybrid working environment, with 3 days in the office.
- Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
- A generous personal development budget of $500 per annum.
- Learn from some of the best engineers and creatives, joining a diverse team.
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win.
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups.
- If you have an impact quickly, the opportunity to fast‑track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work setting that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.
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Melbourne, Victoria, Australia
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