Business Operations Leadership Role
This position oversees the strategic direction, operational effectiveness, and performance of the People Partnering function.
It ensures high-quality delivery across partnering by embedding consistent service standards, optimising resource planning, and improving systems and processes.
Key Responsibilities
* Provide strategic and operational leadership to the People Partnering function to establish clear ways of working, including defining operating rhythms, service standards, and functional priorities.
* Oversee the implementation of a consistent and effective partnering model aligned to organisational goals and best practices.
* Monitor people experience, project and change embedding, and partnering effectiveness, making recommendations for continuous improvement.
Functional Leadership & Service Model Oversight:
• Provide direction, oversight, and leadership to the Partnering team, focusing on clear and consistent practices to successfully deploy project, change, and operational work.
• Drive process optimisation across people partnering practices, ensuring alignment to policies, compliance standards, and best practice.
• Establish and maintain performance metrics, reporting frameworks, and feedback loops to support data-informed decision making.
• Ensure appropriate resource planning to enable effective partnering contributions to project delivery.
Team Leadership & Capability Development
• Foster a team culture of collaboration, customer service, and strategic thinking aligned to People & Culture strategies and objectives.
• Support succession planning and role clarity across the team to ensure functional resilience and agility.
About You
• Your skills and experience will include:
* Strategic thinking, planning, analytical, and problem-solving capability, with the ability to translate business objectives into initiatives and programs.
* A sound understanding of IR and Safety legislation, and the importance of aligned employment terms and conditions, leadership capability, and business practices.
* Experience in senior HR leadership roles, with extensive knowledge across both generalist HR and psychosocial safety in a fast-paced and high-growth environment.