Technical Business Analyst If you have a strong background in business process optimization, digital transformation, and delivering data-driven solutions, this is an outstanding opportunity to apply your expertise to meaningful work. About the Role As a Technical Business Analyst, you'll play a key role in designing, implementing, and optimizing technology solutions across the Microsoft ecosystem-including Dynamics 365, Business Central, and the Zavanti property and tenancy management system. You'll lead process improvement initiatives, support digital transformation projects, and ensure technology is used effectively to advance the organisation's mission of providing affordable housing. Key Responsibilities Analyse and re-engineer business processes to drive efficiency and effectivenessLead the design and delivery of scalable, secure solutions using Microsoft technologiesCollaborate with stakeholders to gather requirements and deliver tailored solutionsOversee data migration, cleansing, and integration across systemsDevelop reporting dashboards and analytics using Power BIManage projects related to system upgrades, integrations, and new implementationsProvide technical support and deliver training to ensure system adoptionDrive continuous improvement and stay current with Microsoft updates About You Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)5+ years of experience in a similar role, ideally in the not-for-profit or community housing sectorStrong skills in business process modelling, workflow automation, and system integrationProficiency with Microsoft Dynamics 365, Business Central, Power BI, and the Power PlatformFamiliarity with APIs and automation; experience with Zavanti is a plusExcellent communication, stakeholder engagement, and problem-solving abilitiesAgile, adaptable, and mission-driven, with a passion for making a positive impact Work Environment Full-time role based in Melbourne or another main office locationOccasional travel to other sitesFlexible approach, with occasional after-hours work as neededReady to join a purpose-driven organisation and make a real difference? Apply now to be part of a forward-thinking team transforming community housing through technology.