Job Description
We are seeking a Customer Service and Sales Consultant to join our team in the Queanbeyan-Palerang Regional Council. This role involves providing exceptional customer service, empowering customers to enhance their telecommunications experience, and achieving sales targets.
Key Responsibilities:
1. To deliver outstanding customer service, addressing customer inquiries, resolving issues promptly, and ensuring high levels of satisfaction;
2. To empower customers by providing tailored solutions that meet their needs and exceed expectations;
3. To achieve sales targets, developing customized plans to drive revenue growth while maintaining existing relationships;
The ideal candidate will possess excellent communication skills,
a strong ability to build rapport with clients.
A previous background in retail or sales would be beneficial for candidates looking to thrive in this dynamic environment.