Job Overview
Serving as a senior IT specialist, you will be responsible for maintaining core IT applications and systems that support critical community services. You will provide expert technical assistance to sites across Victoria and Tasmania, ensuring seamless technology operations.
As a key member of our IT team, your primary objectives will include:
* Maintaining IT applications and systems that support the delivery of community services.
* Providing expert technical support and troubleshooting for IT issues at sites across Victoria and Tasmania.
* Responding to queries from our workforce via phone, email, or in-person at sites.
Key Skills and Qualifications
* Experience working in a help desk environment utilizing ITIL processes and compatible technologies.
* Familiarity with O365 applications.
* Strong analytical and problem-solving capabilities.
About this Role
This is an exciting opportunity to make a real difference in the lives of people in Victoria and Tasmania by joining our dynamic IT team.
What We Offer
You will have the chance to work with a talented team of professionals who are passionate about delivering exceptional IT services.
How To Apply
We encourage you to submit your application if you possess the necessary skills and qualifications outlined above.