Job Title: Warehouse Operations Manager
Job Summary:
We are seeking an experienced and skilled Warehouse Operations Manager to lead the daily operations of our warehouse. The successful candidate will be responsible for overseeing all outgoing customer orders and incoming product deliveries.
About This Role
* Lead the warehouse team to ensure efficient operations and high-quality service delivery.
* Monitor and manage stock levels, oversee goods receiving and dispatch processes, and maintain accurate inventory records.
* Assist customers with orders, resolve issues promptly and professionally, and provide exceptional customer service.
* Coordinate with suppliers and transport providers to facilitate returns and backorders, ensuring timely and cost-effective solutions.
Your Qualifications
* Recent experience in a warehousing or store person role, preferably in a supervisory capacity.
* Natural leadership qualities, 2 years' experience in a supervisory role, and a proven track record of successful team management.
* A current forklift licence, a strong safety record in operating equipment, and a commitment to maintaining a safe working environment.
* A deep understanding of inventory control systems, familiarity with warehouse management software, and the ability to analyse data to inform business decisions.
* High-level attention to detail, accuracy, and organisational skills, with a focus on delivering results under pressure.
About You
* You have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and external partners.
* You are highly organised and able to prioritise tasks effectively, managing multiple projects simultaneously.
* You have a strong problem-solving mindset, with the ability to think critically and make sound decisions.
What We Offer
* A competitive salary package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
Eligibility Criteria
To be eligible for this role, you must have the right to work in Australia.