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Technical support specialist

Brisbane
beBeeCustomer
Technical Support specialist
Posted: 13 December
Offer description

Career Development Opportunity

Welcome to a dynamic work environment where we transform steel into innovative solutions that support society today and in the future.

* Customer Engagement Role:
o You will leverage your technical expertise and customer service skills to build strong partnerships with valued clients.
o You will interact with customers face-to-face via phone and email addressing product technical queries and providing key recommendations to ensure quality finished products for our clients.


About You

We are looking for a self-motivated professional who adapts quickly and can juggle multiple tasks efficiently. You thrive in a busy team environment and bring:

* experience or exposure to technical drawings, drafting, building estimating, or a keen interest and willingness to learn
* a strong customer focus with the ability to resolve issues effectively and efficiently
* a proactive approach to building constructive and effective relationships
* strong computer / systems skills, with experience using SAP being advantageous
* high attention to detail and the ability to manage multiple tasks simultaneously

In return, you can look forward to a full-time permanent role working Monday to Friday, ongoing training, learning new skills and advancing your career, health & wellbeing benefits, Employee Assistance Program, Fitness Passport, and more, as well as a competitive remuneration package including our profit share program (annual bonus).

This is an excellent opportunity for those seeking a challenging yet rewarding career in a supportive team environment.

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