About The Role
This is a permanent part time role 14hpw. You will be required to work Tuesday 10:30am-5pm, Wednesday 8:30am-4:30pm, with the ability to cover additional shifts as required.
This role will manage front desk operations, facilitate smooth patient check-ins and check-outs, and provide essential administrative support to healthcare providers. You will handle patient inquiries, schedule appointments, process insurance information, and maintain accurate records while upholding high standards of customer service and confidentiality.
Benefits & Perks
* A positive work culture by offering flexible work arrangements that support your wellbeing
* Ongoing professional development and supervision
* Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
* GPH Staff Conference
* Employer paid parental leave on top of the government PPL Scheme
* Free and confidential Employee Assistance Program
Skills & Experience
* Qualifications in administration or a combination of relevant training and experience deemed to be appropriate
* Exceptional customer service skills, with prior experience in a medical reception setting with the ability to maintain confidentiality regarding patient and practice information
* Outstanding communication skills, including a professional and personable telephone manner.
* Detail‐oriented with excellent time management and organisational skills.
* High level of computer literacy, including experience with electronic medical practice software, such as Best Practice or Medical Director.
* Proficiency in Medicare billings.
About Grand Pacific Health
What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.
We're a for‐purpose organisation delivering high‐quality, low‐or no‐cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we're here for everyone, especially those experiencing or at greater risk of disadvantage.
Interested?
Applications close: 31 May 2026. Shortlisting may begin prior to the closing date.
For more information contact: Kirbi Hocking, Manager Primary Care Clinics on 0473 637 219 or
Visit www.gph.org.au/employment to download the Position Description and Employee Benefits Guide, then click Apply to submit your application.
Please ensure your application addresses the selection criteria in the Position Description.
Our Commitment to Inclusion
We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.
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