Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
Job Description
About your role
We are seeking a highly motivated Ward Clerk (Patient Administrator) to join our friendly and supportive L3 Surgical Services Team. This full‑time role is pivotal to the delivery of high‑quality patient‑centred care. It complements existing roles, systems and processes. The successful applicant will provide reception, clerical and administrative services across the department and assist in coordinating support services as directed by the Manager and other health personnel in the department.
What we are looking for from you
* Ability to maintain collaborative and effective relationships with all multidisciplinary team members
* Ability to work flexibly within the hospital
* Ability to complete administrative duties with the mission and philosophy of the facility
* Ability to contribute towards effective risk management within the facility, particularly in compliance with Work Health & Safety legislation
* Demonstrated application of contemporary infection control standards and practices
* Ability to participate in quality improvement activities
* Demonstrated customer service and telephone etiquette skills
* Ability to prioritise conflicting priorities
Why work at St Vincent's?
* Join us on our mission to provide care to all, including the most at‑risk people in our community
* Discounted access to many gyms for you and your family with Fitness Passport
* Access to discounted private health insurance with Medibank
* Access to a government salary sacrifice program – make a proportion of your salary tax‑free
* Committed to financial support for educational development, scholarship programs, paid study leave
About the hospital
* A state‑of‑the‑art hospital in a beautiful inner‑city location
* Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
* Closely partnered with universities and affiliated research institutes, many of which are located on‑campus
* Groundbreaking technologies, including world‑first robotic‑assisted surgeries
* Highly specialised services in orthopaedics, heart and lung, head and neck, neurosurgery, urology, vascular surgery, upper GI/hepatobiliary surgery, ENT, colorectal surgery, gynaecology, neurology, plastic and reconstructive surgery, cancer services, and mental health
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australian visa that grants you the work rights necessary for the role.
Pre‑employment checks
Your employment is conditional upon the completion of all role‑required pre‑employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How To Apply
Please submit your resume. A cover letter is welcome but not required. Respectfully, this role is not open to recruitment agencies.
Closing Date: 11 February :59pm
Reconciliation Action Plan
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander peoples. For further information, visit or get in contact at
Code of Conduct
Our Code of Conduct is a set of principles that guide ethical behaviour and professional conduct. Review the policy for more details.
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