About the Role
The On Call Incident Response role is a full-time fixed term 6-month position and will involve an 8-hour shift pattern between the hours of 5pm to 7am, Wednesdays to Sundays.
Why You'll Love Working With Us
* Salary packaging up to $15,900 tax-free, plus $2,650 entertainment card
* Paid training and career development
* Opportunities for career development and growth pathways
* Supportive and values-driven team culture
* Discounts on dining, travel, and retail
What You'll Be Doing
* Conduct visits to services to provide support and guidance to staff in trauma informed best practice, underpinned by the Therapeutic Crisis Intervention model
* Promote safe, nurturing, and culturally respectful environments for all individuals in our care
* Respond promptly and effectively to any incidents that occur during shifts
* Provide oversight, direction, and reassurance to on shift teams
* Step in to cover staffing vacancies or emergencies when required
* Review the care setting to maintain a clean, safe home for young people
* Ensure rostered staff comply with WHS requirements
What You'll Bring
* Minimum Diploma (or working towards) in community, youth, or social work
* Knowledge of trauma-informed and therapeutic care practices
* Robust documentation and compliance capability
* Ability to rapidly process and interpret complex information from multiple sources, triage risk and respond to incidents
* Current driver's license, reliable vehicle, and probity clearances
About Us
We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skilful, Responsive—we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.
We Celebrate Diversity
Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.
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