A unique opportunity exists for a full time Assistant Retail Manager to join our exciting shopping centre management team. Working within a friendly and dynamic office, this role will allow you to showcase your existing skills and experience within retailer management and administration.
What You'll be Doing
* Ensure tenants comply with the terms of their leases, licenses and permitted use
* Promptly respond to customer/tenant queries and complaints and escalating when necessary
* Assist Retail Manager with retailer requests and retail administration tasks
* Ensure all tenants comply with centre rules
* Assist with the arrears procedure and meet arrears targets
* Report regularly on centre performance, new initiatives and other pertinent issues
* Maintain awareness of retail trends and competition within the catchment area
* Initiate changes to improve shopping centre service level offering
* Accountable for the day‐to‐day running of ad‐hoc and scheduled office duties
* This role will form part of a rotating Duty Roster, which includes Thursday and/or Friday nights, weekends, public holidays, and extended trading periods. Any additional hours worked would be taken as time off in lieu.
What You'll Bring
* Prior experience within administration in a retail shopping centre environment or similar
* Strong relationship management and negotiation skills
* Ability to work with tenants, clients, centre management staff and contractors
* Advanced administration and financial skills
We welcome and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islanders, LGBTQIA+ communities, individuals living with special needs, and people of diverse ages, faiths, and cultures.
Benefits
* Generous Leave – Extra days to recharge and enjoy life
* Parental Support – Industry‐leading parental leave benefits and bonuses
* Family & Wellbeing – Fertility and reproductive leave, plus dedicated wellbeing days
* Flexibility – Work arrangements that support your lifestyle
* Growth – Access to learning and development platforms
* Culture – Social events, charity days, and an inclusive, supportive workplace
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