We are seeking a skilled Guest Service Associate to provide exceptional guest experiences at our waterfront hotel in Hobart. As the first point of contact, you will handle check-ins, answer phones, and manage guest accounts with precision and warmth.
Key Responsibilities
* Deliver personalized service to guests ensuring a seamless stay experience
* Manage guest accounts accurately and efficiently
* Communicate effectively with guests, colleagues, and external partners
This is an excellent opportunity to join our team in a beautiful location, with flexible shifts available across weekdays, weekends, and public holidays. We value candidates with a strong customer service ethic and minimum 12 months front office experience. Excellent communication skills are essential for this role.
Key Requirements:
* A minimum of 12 months front office experience
* Excellent communication and interpersonal skills
* A strong customer service ethic