* Greet patients and visitors in a warm and friendly manner, ensuring a positive first impression.
* Manage patient appointments, scheduling, and rescheduling as necessary.
* Answer phone calls, address inquiries, and provide accurate information to patients.
* Assist patients with completing necessary forms and paperwork.
* Maintain medical records accurately and efficiently.
* Manage patient check-in and check-out processes, including handling payments.
* Maintain reception area tidy, support doctors and practice manager with any additional administrative duties.
* Handle general administrative tasks such as filing, scanning, faxing, and data entry.
* Collaborate with other team members to provide exceptional patient care.
Selection Criteria:
* Previous experience as a medical secretary or in a similar role is highly desirable.
* Exceptional interpersonal skills, with the ability to communicate effectively and compassionately with patients, families, and healthcare professionals.
* Excellent organisational and multitasking abilities, with keen attention to detail.
* Proficiency and ability to learn medical terminology, billing procedures
* Experience using Best practice software
* Strong computer skills, including proficiency in Microsoft Office Suite.
* Medical transcription and typing skills desired
* Ability to maintain confidentiality and handle sensitive information with integrity.
* A friendly and professional demeanour, with a commitment to providing outstanding patient care.
Job Type: Casual
Pay: $28.00 – $33.00 per hour
Expected hours: No less than 20 per week
Application Question(s):
* What is your availability?
* Do you have experience using Best practice software?
Education:
* High School (Year 12) (Preferred)
Experience:
* Medical receptionist: 1 year (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person
Expected Start Date: 05/09/2025