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Quality manager

Melbourne
Qantas
Quality Manager
Posted: 23 January
Offer description

Job Description

* Full time, permanent opportunity based at Jetstar Support Building (Tullamarine)
* Lead quality, safety and regulatory compliance across Jetstar's AMO
* Be part of a safety‑critical leadership team within Jetstar Engineering

About Our Engineering Team

Our Jetstar Engineering team plays a critical role in delivering safe, compliant and reliable operations every day. From frontline maintenance through to governance, safety and quality leadership, our teams ensure strict regulatory adherence while continuously improving how we operate across the fleet.

Your Opportunity

As the Quality Manager – AMO, you will lead Jetstar's AMO Quality System, ensuring compliance with CASR Parts 145, 147 and 66, the Part 145 MOS and the Jetstar AMO MOE. Reporting to the Senior Manager AMO (and operating as a key delegate of the Part 145 Accountable Manager), this role is pivotal to maintaining Jetstar's highest standards of aviation safety, quality and regulatory compliance.

You will provide strategic quality leadership, manage audit and risk programs, oversee engineering authorisations, and act as the primary interface with aviation regulators and key internal stakeholders.

You'll be responsible for:

* Leading and maintaining the Jetstar AMO Quality Management System in accordance with CASA regulations and Jetstar requirements
* Managing the internal and external audit program, including corrective and preventative action processes
* Issuing and revoking maintenance, inspection, training and compliance authorisations based on competency assessment
* Overseeing non compliance, corrective actions, investigations and risk mitigation through structured reporting and escalation
* Managing the AMO Risk Register and supporting enterprise Safety Management Systems
* Providing strategic oversight of engineering change activity and associated quality and safety risks
* Leading the development and delivery of the AMO Quality Strategy
* Acting as the primary liaison with CASA and other regulatory authorities
* Leading, developing and performance managing the Quality team
* Driving continuous improvement, governance and quality reporting to senior leadership

To be successful in this role, ideally you'll have:

* Leading and maintaining the Jetstar AMO Quality Management System in accordance with CASA regulations and Jetstar requirements
* Managing the internal and external audit program, including corrective and preventative action processes
* Issuing and revoking maintenance, inspection, training and compliance authorisations based on competency assessment
* Overseeing non compliance, corrective actions, investigations and risk mitigation through structured reporting and escalation
* Managing the AMO Risk Register and supporting enterprise Safety Management Systems
* Providing strategic oversight of engineering change activity and associated quality and safety risks
* Leading the development and delivery of the AMO Quality Strategy
* Acting as the primary liaison with CASA and other regulatory authorities
* Leading, developing and performance managing the Quality team
* Driving continuous improvement, governance and quality reporting to senior leadership

Your Life At Jetstar Is Unlike Any Other

Put the craft in aircraft: There's a new fleet of A321LR NEO's waiting for your arrival. Beyond Jetstar, our Engineering Team get to exposure to projects related to the Qantas Group's A320/1, B787 and A321 Freighters, and Jetstar Japan.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together

We can't wait to hear from you.

Apply by: Sunday 22nd February 2026.

About us

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

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