Customer Service Administrator - Project Home Builder
Join to apply for the Customer Service Administrator - Project Home Builder role at Design & Build Recruitment
Customer Service Administrator - Project Home Builder
1 week ago Be among the first 25 applicants
Join to apply for the Customer Service Administrator - Project Home Builder role at Design & Build Recruitment
This Australian project homes builder is a household name with over 30 years experience in the industry, known for their quality constructions. Currently building upwards of around 200+ new homes a year across NSW, they are in need of a Customer Service specialist who can oversee all processes following the initial sales process through to construction commencement;
* Client engagement and problem-solving
* Set up and maintain project files from pre-site to construction commencement
* Liaise with clients, consultants, councils and relevant authorities to obtain appropriate approvals and certifications
* Liaise with estimating and drafting teams
* Maintaining the CRM system
* Coordinating & obtaining various planning matter requirements such as CC / CDC, DA applications, bushfire, flood, BASIC, etc.
* Prepare and make sure contracts are approved prior to signing
* Attend weekly meetings to ensure workflow are being adhered to
* Prepare site files complete with all current project documentation
* Provide excellent customer service at all times while maintaining a 'sense of urgency'
About You
* 2+ years experience within the residential construction sector in a similar role is essential
* The ability to multi-task and prioritise a changing workload
* Strong IT skills including MS Office suite and the ability to grasp new systems with ease
* Strong English skills both written & verbal
Remuneration & Benefits
* The successful candidate will receive a remuneration package of up to $85k + superannuation.
* A well know company within the field, offering security and career progression.
* Stunning, modern offices, lots of onsite parking.
For any questions relating to this role or other opportunities with D&B and our clients please contact Rebecca at, or click apply. Your application will be treated as strictly confidential.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Staffing and Recruiting
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