Monitoring Analyst – Federal Government Opportunity Location: ACT or VIC Contract Duration: 12 months with 1 x 12-month extension option Security Clearance: Ability to obtain a Baseline clearanceAre you an experienced Monitoring Analyst with a passion for continuous improvement and cutting-edge monitoring tools? A large Federal Government Agency is seeking a skilled Monitoring Analyst to support the delivery of critical ICT services that underpin high-impact national initiatives.Key ResponsibilitiesMonitor critical business systems using tools such as Splunk and DynatraceAnalyse system behaviour and business processes to create meaningful alerts, dashboards, and reportsDrive continuous improvement by identifying inefficiencies and enhancing monitoring strategiesConduct root-cause analysis and recommend technical solutionsPerform daily health checks and ensure system reliabilityCollaborate with both technical teams and business stakeholdersMaintain detailed and clear documentation of monitoring processes and configurations Essential Criteria3+ years’ experience in ICT monitoring or operations, preferably supporting CRM systemsProven ability to develop and implement monitoring solutions using enterprise-grade toolsDemonstrated success in delivering process improvements and automation initiativesStrong communication skills for technical and non-technical audiencesExcellent troubleshooting and analytical capabilitiesDesirable CriteriaHands-on experience with SplunkFamiliarity with multiple log formats: JSON, XML, CSV, and plain textFor more information or for a confidential discussion, please contact Lorena Orp on, lorena.orp@igniteco.com or alternatively please APPLY NOW!Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.
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