Throughout this virtual experience, you will uncover the desired skills, attributes, and value in becoming a customer success superstar!
Opportunity details
Opportunity Type : Virtual Experience
Accepting International Applications: No
Qualifications Accepted
* Accounting
* Commerce
* Finance
* Business
* Business Administration
* International Business
* Management
* Project Management
* Event Management
* Economics
* Human Resources
* Hospitality Management
* Tourism
* Marketing & Advertising
* Public Relations
* Transport, Logistics & Procurement
* Communication
* Fashion Design
* Film & TV
* Fine Arts
* Graphic Design & Visual Arts
* Creative Writing
* Journalism
* Music & Performing Arts
* Photography
* Creative Arts (all other)
* Air Traffic Control
* Aircraft Maintenance Engineering
* Aircraft Operation & Aviation
* Chemical Engineering
* Civil Engineering & Construction
* Communications Engineering
* Electrical & Electronic Engineering
* Environmental Engineering
* Fire & Safety Engineering
* Geomatic Engineering
* Manufacturing Engineering
* Mathematics & Statistics
* Mechanical Engineering
* Renewable Energy Engineering
* Robotics & Mechatronics Engineering
* Engineering & Mathematics (all other)
* Beauty Therapy
* Anthropology & Geography
* Classics
* Criminology
* International Studies
* Philosophy
* Theology & Comparative Religion
* Humanities (all other)
* Social Science (all other)
* Liberal Arts
* Bioinformatics
* Computer Graphics & Animation
* Computer Science (all other)
* Computer Systems and Networks
* Cyber Security
* Data Science
* Programming & Software Engineering
* Video Game Development
* Design & User Experience
* Justice & Law Enforcement
* Commercial Law
* Constitutional Law
* Criminal Law
* Family Law
* International Law
* Tax Law
* Legal Studies
* Audiology & Speech Pathology
* Biomedical Science
* Chiropractic & Osteopathy
* Exercise & Sports Science
* Health Administration
* Medicine & Medical Science
* Naturopathy, Acupuncture & Complementary Medicine
Program Overview
Welcome to Fujitsu's Sales & Customer Service Management Virtual Experience. At Fujitsu, customers are at the forefront of our business, and we ensure we have the right people, tools, and processes to deliver exceptional service, ongoing value, and innovation.
Within our Sales and Customer Service Management function, you will develop customer service and sales process outlooks by working with clients daily to drive business outcomes and mitigate problems.
Why should you do this?
This Virtual Experience Program is self-paced and takes approximately 4 to 6 hours to complete. It is free for all students.
Upon completion, you'll earn a digital badge and certificate to share on LinkedIn and include on your resume.
Throughout the program, you'll gain insights into working as a Sales & Customer Service Manager at Fujitsu, applying your knowledge to real-world problems, and gaining practical experience for interviews.
Skills Gained
* Consulting – Thinking Outside the Box
* Customer Service Management – Delivering on our Promise
What Will You Do?
1. Module 1: Customer engagement (30 minutes - 1 hour)
Identify areas of customer need where Fujitsu could assist.
2. Module 2: Market Intelligence (1 - 1.5 hours)
Perform a competitive analysis and identify points of differentiation.
3. Module 3: Communication and creating buy-in (1 - 2 hours)
Log opportunities using Salesforce and engage with internal stakeholders.
4. Module 4: Thinking outside of the box (1 - 2 hours)
Consult with clients to develop strategic initiatives, evaluate performance against SLAs, and suggest improvements.
Getting Started
Click Register to begin.
Hiring Criteria
Applicants should meet the following criteria, regardless of location:
* Australia
* Australian Permanent Resident
* International Student / Graduate Visa
* Australian Work Visa (All Other)
* Visa Sponsorship Included
Graduate Success Stories
The Fujitsu Graduate program has significantly contributed to my career and personal growth, providing opportunities to meet diverse people and learn from helpful mentors who support my development as a graduate.
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