QBE Insurance Group in Melbourne is hiring for a complaint management role focused on dispute resolution within their General Insurance products. The successful candidate will manage complaints, engage with stakeholders, and ensure adherence to the General Insurance Code of Practice. Ideal applicants will have strong customer service skills and proven experience in conflict resolution. The position offers a hybrid working model, allowing flexibility in work arrangements and benefits such as parental leave and insurance discounts.#J-18808-Ljbffr