C I R DOOR SERVICES, we're a fast-growing, customer-focused company known for our reliability, professionalism, and high-quality workmanship. We pride ourselves on strong communication, a supportive team culture, and delivering a seamless experience for both our customers and technicians.
About the Role
We're looking for an organized, proactive, and positive Administrative Assistant to join our team based out of Bayswater WA. This full‐time role is essential to keeping our office running smoothly, providing vital support to our team.
You'll be the welcoming voice of the office—handling customer inquiries, keeping our documentation tidy, and ensuring no small detail falls through the cracks.
Key Responsibilities
* Answer incoming phone calls and assist customers with general inquiries
* Process job bookings, updates, and data entry into our job management system
* Assist with basic invoicing, payment processing, and following up on accounts
* Maintain accurate digital filing systems, supplier records, and staff documentation
* Support Dispatch Coordination with technician scheduling and client notifications
* Monitor the office inbox and respond to emails efficiently
* Handle general office upkeep, mail distribution, and administrative tasks as required
Skills & Experience
* Previous experience in an administrative, reception, or office support role
* Strong computer literacy and confidence learning new software
* Excellent verbal and written communication skills with a professional phone manner
* High attention to detail, accuracy, and strong organizational skills
* Ability to multitask, prioritize tasks, and work well under pressure
* Experience within the trade or construction industry is highly regarded but not essential
* Experience with job management software (e.g., ServiceM8) or Xero is an advantage
What's on Offer
* Competitive salary based on your administration experience
* Full‐time stability with consistent, reliable Monday‐to‐Friday hours
* Supportive, friendly, and team‐oriented work culture
* Ongoing training, mentorship, and opportunities to develop your career
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