Respirico Healthcare / ScooterWorld is a South Australian owned and operated business which provides sleep, respiratory and mobility products and services. We have a close relationship with SA Health, major & regional hospitals, DVA & NDIS as well as many nursing homes and clinics. We have a great reputation as we strive to offer the best service and care when helping patients. Our staff are passionate and love seeing the improvement our products and services make to our patients and customers lives. We are currently in an exciting time for growth and are looking for a dynamic and outgoing person to join our team.
At Respirico Healthcare we believe in making the world a more accessible, equitable and inclusive place for all people, focusing on those with disabilities, poor health, and those facing physical or mental challenges. We consider this our core principle that all our decisions are based upon and it is something our entire team is proud of and actively exhibits everyday.
**Day-to-day responsibilities include**:
- Being On-call for night shifts, weekend shifts & public holiday shifts (as per roster)
- Answering urgent calls as they come in and trouble shooting with customers
- Attending a home-visit call-out to repair or replace faulty equipment, assist in installation or deliver medical gases.
- Basic customer training on safe usage of equipment
- Filling of approved containers/devices with Liquid Nitrogen
- Product delivery and servicing
- Visits to warehouse or branches to pick up/drop off stock
- Liase with after-hours hospital or medical staff in urgent situations
- Home & regional visits to palliative and immobile patients
- Working from home or on the road
All required training will be provided to the successful applicants, a variety of on-the-job training, online training courses, seminars/webinars and required reading will be available depending on the role.
**About You**
You will work as part of a small team of around 50 (and growing) colleagues across 8 stores & clinics around the state. You will work autonomously with clients and also as a team. As Respirico Healthcare is a growing company with three overlapping but separate divisions (Sleep, Respiratory & Mobility) there is opportunity for variety, learning and career growth.
**Skills & Experience**
- Car license required with good driving record
- Police clearance required
- Excellent customer service skills
- Good health
- Some heavy lifting required (20kgs+)
- Stable work history
- Competent computer skills
- Good mechanical aptitude
- Working as a team and also solo
- Self motivated
- Self-confident with excellent communication skills
- Demonstrated empathy with elderly, disabled and vulnerable customers
- Accepting of all races, religions etc
- NDIS Worker Screening Check (can be completed during induction)
- Reliable, punctual, honest and committed
- Education - high school, some post-secondary studies preferred but not essential
- A trade background or experience in repairs, equipment maintenance & servicing advantageous but not essential
- Background in health, sales, customer service or management is preferred but not essential
- Yearly flu-shot & Covid-19 vaccination required (SAHealth requirement)
**Job Type**: Casual
**Salary**: $35.00 - $42.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Night shift
- On call
- Weekend availability
Supplementary Pay:
- Overtime pay
COVID-19 considerations:
All customers required to wear masks, QR code check-in, hand sanitiser & PPE provided, RAT tests available for all staff. All staff require Covid-19 Vaccination.
Licence/Certification:
- Driver Licence (preferred)
Work Authorisation:
- Australia (preferred)
Shift availability:
- Overnight Shift (preferred)
- Night Shift (preferred)