**Additional Information**
**Job Number**25128912
**Job Category**Food and Beverage & Culinary
**Location**W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**Natural Talent**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney is now casting for a Manager to lead the operations of the Living Room. Reporting to the senior Beverage and Food leadership, this is an integral role that presents an amazing opportunity to contribute to the efforts of the world's largest W Hotel.
**JOB SUMMARY**
The Living Room Manager at W Sydney is responsible for overseeing the daily operations of the Living Room bar, ensuring smooth team management and exceptional guest experiences. Reporting to the senior Beverage and Food leadership, the role focuses on maximizing revenue and profitability through effective promotions and execution of venue programming. The Bar Manager also handles menu planning, inventory control, and maintaining service standards, all while balancing guest and team satisfaction with budgetary goals.
**JOB RESPONSIBILITIES**
**Taking an Entrepreneurial Approach to Driving the Business**
- Understands financial opportunities by surveying venue demand.
- Partners with key individuals in the local community to assess opportunities.
- Identifies and analyses competitors.
- Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing, and evaluating usage reports, and taking corrective action.
- Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.
**Managing Bar Operations**
- Work closely with the B&F leadership team to curate beverage program and the beverage lists for the venue based on the concepts and keep up to date as per market trends
- Implements agreed upon beverage policy and procedures in synergy with the other outlets within the property.
- Manages in compliance with all local, state, and Federal labor, beverage, and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs control, beverage potentials, sales mix analysis for beverage and food, issue & returns, beverage & food safety standards, inventories, financial spot checks.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre
- and post-convention meetings as needed to understand group needs.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards, and procedures.
- Maintains beverage & food handling and sanitation standards.
- Developing menus and promotions together with the Beverage Manager.
- Actively proposes initiatives to drive revenue; comes up with ideas and plans.
- Actively recruits and maintains a highly engaged team.
**Leading the Bar Team**
- Trains a deep knowledge of the menu, the products used (Beverage & Food), motivating the team to evolve.
- Supervises talent levels to ensure that guest service, operational needs and financial objectives are met. Balances the team duty roster effectively to keep a high motivation within the team, finds synergies with other departments, while keeping the payroll under control.
- Trains the talent on liquor control policies and procedures.
- Keeps regular open discussions with the talent.
- Gets involved within hotel operations and builds strong relationships with all peer department members.
- Ensures talent understand expectations and parameters.
- Seeks feedback from the team and supervisors acting effectively and constantly implementing ameliorations and corrections.
- Communicates critical information to the Bar/Lounge talent regarding hotel information, hotel activations, city events and news. Shares the constantly the strategy and updates with the team.
**Fostering an Environment that Creates Exciting and Memorable Guest Experiences**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Displays hands on leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Empowers talent to provide excellent customer service and acts as the guest service role model for the outlet.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of beverage and food, service levels and overall satisfaction and addr