**Job Description**:
As a seasoned strategic leader, you will be responsible for driving revenue growth, deepening client relationships, and elevating the performance and strategic maturity of our organisation across APAC operations.
This role blends strategic leadership with hands-on execution and is central to delivering value across our product suites in a unified, scalable way.
You will lead a high-performing team, deliver operational excellence, and act as a senior point of contact for key accounts.
Your ability to align client needs with business goals, foster collaboration across global teams, and unlock commercial growth opportunities will define success in this position.
What You'll Achieve:
* Strategic Leadership: Define and execute a cohesive client services strategy that supports long-term business growth across APAC.
* Client Relationship Management: Build and nurture trusted relationships with key clients; serve as the senior escalation point to ensure swift resolution of challenges.
* Team Leadership & Development: Lead, mentor, and scale a high-performing client services team, fostering a culture of collaboration, continuous improvement, and accountability.
* Revenue & Commercial Growth: Partner with Sales and Marketing to identify and deliver upsell, cross-sell, and expansion opportunities across the mid-market and strategic enterprise portfolio.
* Operational Excellence & Process Improvement: Evaluate and enhance internal workflows, systems, and templates (e.g. QBRs, renewal decks, sell sheets) to maximise efficiency.
Required Skills and Qualifications:
* Proven leadership in digital marketing.
* Deep expertise in account management.
* Strategic vision and business acumen.
* Inspirational team leadership.
* Proactive problem-solving.
* Operational excellence advocacy.
* Change agency.
* Strong interpersonal and communication skills.
* Commitment to excellence and innovation.
Benefits:
* Additional 5 days annual leave each year after 2 years.
* Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits based on service.
* 5 days paid carer leave to care for your little ones without having dip into your personal leave.
* Hybrid work arrangements.
* Gym memberships.
* Learning & Development opportunities.
* Employee wellbeing programs.
Others:
* Diversity, inclusion, equity, and more than just words, these are part of our DNA.
* At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation.
* We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in.