Medical Receptionist
About the role
IPN's Receptionists provide a high standard of customer service and administration to patients and doctors, supporting the successful running of the centre.
Responsibilities
* Greeting patients, answering telephone calls, patient triage and booking patients appointments
* Document scanning and email management
* Patient billing and payment collection
* Working as part of a team supporting the Practice Manager
Skills & experience
* Medical receptionist experience (highly regarded but not essential)
* Strong proficiency in, or ability to quickly pick up, document scanning processes
* Ability to develop quality working relationships and work in a busy team environment
* Exceptional customer service, data entry and communication skills
* Proven multi‐tasking, problem‐solving and time‐management skills
* Experience using Best Practice or other practice management software (highly desirable but not essential)
* Career‐progression opportunities
* Flexible working arrangements
* Experienced teams and a safe environment
Equal opportunity statement
We are an equal opportunity employer and welcome diversity in the workplace.
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