Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In this Small business banker role, you will join the Small Business team that’s doubling down on customer obsession!
Each day, you’ll go above and beyond to:
- Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million.
- Move with speed in this role to grow revenue and drive customer advocacy
- Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
- Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
- Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need
- Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
- Lending experience in business banking or retail banking
- Excellent understanding of the SME Market
- Strong customer and relationship management
- Problem solving, critical thinking and negotiation skill
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an setting where you can work your way.
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via or visit our Careers page for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Equal Employment Opportunity Statement
NAB is an equal opportunity employer and welcomes applications from diverse candidates.
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📌 Small Business Banker
🏢 NAB
📍 City of Sydney