Location: Ipswich IP2 (travel to Felixstowe for expansion support will be required)Employment Type: Full-time, PermanentSalary: £40k Neg & DOE + Bonus + Benefits About Us
Our client were established in 2004 and has grown into a multi-modal logistics provider covering airfreight, seafreight, road, rail, and EU operations .Due to rapid expansion, they are seeking an experienced Warehouse Manager to lead the Ipswich warehouse and support our soon-to-launch Felixstowe facility.
Role Overview
This is a hands-on warehouse leadership position responsible for day-to-day warehouse administration, operational performance, compliance and team management.
The role includes responsibility for Customs ETSF operations, container handling, Health & Safety, and continuous improvement across two warehouse sites.
Key Responsibilities Warehouse Operations Lead, supervise and coordinate daily warehouse activities (inbound/outbound)
Manage devanning, palletising, storage, stock movement, and order fulfilment
Oversee ETSF customs-controlled operations, ensuring correct process flow and documentation Maintain efficient workflows while managing peak volumes and tight deadlines Team Leadership & Management Manage warehouse operatives (team of 15), including rotas, task assignment, training and performance reviews
Support recruitment and onboarding of new warehouse staff
Maintain a high-performance culture aligned with company values Compliance & H&S Ensure full compliance with HMRC ETSF regulations and offloading permissions Conduct Health & Safety risk assessments, toolbox talks, incident investigations Maintain warehouse in line with H&S, fire safety, security and equipment inspection standards Administration & Reporting Oversee daily warehouse admin, including WMS updates, inbound/outbound logs, stock reporting
Liaise with customs team, transport team, and external authorities
Monitor KPIs: productivity, accuracy, turnaround time, space utilisation, labour planning Felixstowe Expansion Duties Assist in establishing workflow, processes, staffing, and equipment setup for the Felixstowe site
Provide operational support between both sites as required Skills & Experience Required Minimum 5 years warehouse management or supervisor experience Strong knowledge of Customs ETSF processes and customs-controlled areas Proven leadership skills with experience managing diverse teams
Good understanding of Health & Safety (IOSH certificate desirable but not essential) Experience working in a container-handling logistics environment
Strong problem-solving ability and attention to detail
Competent in warehouse IT systems and Microsoft Office
Ability to work under pressure in a fast-paced logistics environment
Flexible to support operations at multiple locations Why Join Us? Growing, stable logistics company with multi-modal operations
Opportunity to lead two warehouse sites
Competitive salary and bonus scheme
Career progression opportunities within a fast-growing organisation #J-18808-Ljbffr