Travel Service Representative
Overview
We are seeking a Travel Service Representative to join our team. This role involves ensuring exceptional customer service, maintaining a fleet of vehicles in top condition and resolving any issues that may arise.
* Handle incoming reservations, welcome guests and oversee check-ins and check-outs.
* Prepare and clean our vehicles.
* Maintain our vehicles in excellent condition and monitor maintenance and repair needs.
* Register guests, monitor stock and process payments.
* Address complaints and troubleshoot emergencies.
Requirements
To be successful in this role, you should have:
* Excellent communication skills.
* Experience in Tourism, Hospitality, Retail or Rent-a-car.
* Fluency in English (mandatory).
* A valid driver's license and confidence driving a campervan.
* Availability to work on weekends and public holidays.
* Strong organizational skills and problem-solving abilities.
Benefits
As a member of our team, you can expect:
* Career development opportunities in Field Operations.
* Continuous training and coaching to develop your skills.
* Performance and referral bonuses.
* Free road trips to experience our services firsthand.
Others
This is an entry-level, full-time position with opportunities for growth and development.