About the Role: We are seeking a detail-oriented Product Measure Service Technician to join our team. As a key part of our logistics operations, this role ensures accurate on-site measurements and provides expert servicing and rectification of glazing products.
The Ideal Candidate: A Qualified Supervisor Certificate – Glass Glazing (NSW) holder with strong technical and problem-solving skills is highly regarded. Proficiency in industry tools including levels and tape measures is essential. Excellent communication and customer service skills are required for effective collaboration with clients.
Key Responsibilities:
* Accurately measure products for custom fabrication
* Service, rework, troubleshoot, and complete warranty rectifications on glazing products
* Oversight of installation and performance issues
* Loading and planning daily jobs; managing time effectively across multiple sites
* Communication with customers to schedule and confirm work
* Maintenance of high standards of quality, presentation, and compliance
* Safety standards and upholding Zero Harm principles
Requirements:
* Qualified Supervisor Certificate – Glass Glazing (NSW)
* Certificate III in Glass Glazing (minimum qualification)
* Strong technical and problem-solving skills
* Proficient with industry tools
* Excellent communication and customer service skills
* Full Australian driver's licence
* Construction White Card
* Ability to safely lift and manage products up to 20kg
What We Offer:
* Attractive permanent salary
* Performance-based incentives
* Company vehicle provided
* Additional payment for holding the Qualified Supervisor Certificate
* Fully covered by insurances and indemnity
* Uniform supplied
* Employee benefits including birthday leave, Christmas shutdown period, EAP access, salary packaging, and product discounts
* Strong career progression opportunities within a national group of employees