Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
With more than 100 million+ users and over 15,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
Job Location: Adelaide, SA
Role: Inside Sales Executive
Experience: 1 to 5 years
Role Description:
As an Inside Sales Executive at Zoho, you will play a pivotal role in driving new business growth. Working across various SMB and mid-market segments, predominantly on inbound leads, you'll engage you'll engage potential customers, understand their needs, and demonstrate how Zoho’s suite of products can support their business goals. You’ll build strong, lasting relationships with stakeholders, guiding them through a successful sales journey with Zoho.
Responsibilities:
* Manage inbound leads efficiently, ensuring timely follow-ups and nurturing them through the sales funnel.
* Engage actively with prospects and trial customers, fostering strong relationships with senior executives, especially within larger accounts.
* Conduct high-impact presentations and product demonstrations tailored to client needs, showcasing Zoho’s value proposition.
* Collaborate with internal teams, including Marketing, Product, and Support, to ensure smooth handoffs and excellent customer experiences.
* Develop strong relationships with decision-makers and influencers within prospective customer organizations.
* Effectively manage the sales pipeline using CRM tools, tracking each stage from lead to close.
* Serve as an advocate for clients by collaborating with internal teams to address and fulfill their specific business requirements.
* Stay informed of industry trends and competitor offerings to better position Zoho’s products in the market.
* Attend industry events and customer meetings as needed to generate new leads and expand the customer base.
Skills & Requirements:
* 1-5 years of experience in Sales, Business Development, or a related field within software/SaaS.
* Proven track record of meeting or exceeding sales targets.
* Strong communication, presentation, and consultative selling skills.
* Previous experience selling SaaS applications, such as CRM, ERP, Accounting, or HRMS, is preferred.
* Ability to work independently in a distributed and/or remote environment.
* Familiarity with CRM tools for managing sales processes and reporting.
* Willingness to travel domestically for client meetings and events.
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