Job Description
We are seeking a highly motivated and experienced Senior Retail Operations Manager to lead our team in delivering an exceptional customer experience. The successful candidate will be responsible for managing our retail operations, leading our team to achieve sales targets, and providing training and support to ensure the success of our volunteers.
About the Role
* Develop and implement operational strategies to drive sales growth and improve customer satisfaction
* Lead and motivate a high-performing team to achieve sales targets and deliver excellent customer service
* Collaborate with internal stakeholders to ensure seamless execution of business plans and objectives
Required Skills and Qualifications
* Proven track record in retail operations management, including leadership, strategy development, and team management
* Excellent communication, coaching, and mentoring skills
* Ability to work effectively in a fast-paced environment and prioritize multiple tasks
Benefits
* Competitive salary package with opportunities for career growth and professional development
* Salary packaging available to reduce taxable income
* A supportive and inclusive work environment that values diversity and employee well-being
Others
* Opportunity to contribute to a not-for-profit organization making a positive impact in the community
* Flexible working arrangements to balance work and personal life
* Professional development opportunities to enhance your skills and knowledge