Software Licensing Operations Specialist | ACT
* This is a fixed-term, salaried position through to 30 June 2027.
* Opportunity is open to Australian Citizens only.
Are you detail-driven, customer-focused, and ready to build your career in tech? Join a high-performing Software Solutions team supporting Microsoft Enterprise Agreements and delivering exceptional customer outcomes.
At Data#3, we're driven by a vision to harness the power of people and technology for a better future — and we're looking for someone who thrives in a fast-paced, collaborative environment.
What you'll be doing:
* Supporting the end-to-end lifecycle of Enterprise Agreements
* Partnering with Account Managers/Executives to resolve customer challenges
* Delivering responsive, high-quality customer service across calls, email & internal systems
* Building strong relationships with internal teams, customers, and vendors
* Contributing to process improvements and operational excellence
What we're looking for:
* Experience in a customer-focused or admin role (ICT environment highly regarded)
* Administration of complex Government arrangements
* Highly desirable experience in Microsoft licensing, operations or contract management
* Strong communication and stakeholder engagement skills
* Ability to work in fast paced environment
* Basic knowledge of IT products/solutions (highly regarded)
Why join Data#3?
* Work with leading technology partners including Microsoft
* Be part of a supportive, collaborative team culture
* Grow your career in a well-established, ASX-listed organisation
* Opportunity to build valuable licensing and vendor knowledge
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
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