Are you ready to do what you love? Join our team as a Section Waiter at Felons Brew Pub.
Felons Brewing Co. is a modern-day brewery nestled down under Story Bridge on the banks of the Brisbane River. Every day, we roll up our doors with a smile – brewing balanced beer which remains connected to nature and all that is good about Brisbane.
If you thrive in a fast-paced, team-driven environment and love being part of a vibrant hospitality scene, this could be the perfect role for you!
Key responsibilities include:
- Greet every guest with genuine warmth, personality & professionalism.
- Provide attentive, friendly & skilled service to guests across an assigned section of the venue.
- Maintain strong knowledge of the menu, daily specials, and brewery offerings to confidently answer guest questions and make recommendations.
- Upsell and promote food, beverage, and venue experiences to enhance guest satisfaction.
- Take accurate food and beverage orders and ensure timely delivery to guests.
- Work closely with the bar and kitchen teams to ensure seamless service and communication.
- Monitor tables proactively – clearing, resetting, and anticipating guest needs throughout service.
- Handle guest feedback and resolve issues with professionalism, escalating to a manager when required.
- Ensure that service areas are always clean, tidy, and well-presented
- Adhere to RSA & and food safety compliance standards at all times.
- Contribute positively to the team environment, supporting colleagues during busy periods and assisting with opening and closing duties.
What we’re looking for:
- Availability across Friday, Saturday and Sunday is essential
- Passion for people and delivering thoughtful, engaging guest interactions
- Confident using booking systems and coordinating floor movements
- Calm and composed under pressure, with excellent communication skills
- Knowledge of our venues and offerings (or willingness to learn quickly!)
- A positive, proactive team player with a can-do attitude
- Hold a valid Queensland RSA
Why you’ll love working for us:
- Development opportunities/career pathways
- 50% team discount precinct-wide across our incredible venues
- Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
- Team recognition rewards - we value our team and celebrate your hard work!
- Extra week of annual leave after 5 years of service
Our Culture:
At ARTEMUS Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
Here at ARTEMUS Group, we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.
Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!
📌 Section Waiter | Felons Brew Pub
🏢 Felons
📍 Brisbane