Job Description
We are seeking a dynamic and versatile hospitality professional to join our team. This is an excellent opportunity for someone who thrives in a fast-paced customer-focused environment and is passionate about delivering exceptional service quality.
The ideal candidate will have a strong passion for the hospitality industry, be highly motivated, and possess excellent communication skills. They should be able to work effectively in a team environment and maintain a positive attitude under pressure.
* Deliver exceptional customer service at all times
* Take orders, operate the POS system, and handle payments accurately
* Assist baristas with coffee preparation and service during peak periods
* Serve food and beverages ensuring consistency and quality
* Support basic duties within the roastery, including packing beans, stocking shelves, and rotating inventory
* Maintain a clean, safe, and organized cafe and service area
* Assist with opening and closing duties
* Work collaboratively with the team to ensure a smooth daily operation
* Uphold food safety and hygiene standards
Key Skills and Qualifications
To succeed in this role, you will need:
* Previous experience in a hospitality or customer service environment
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* High level of motivation and enthusiasm
* Ability to multitask and prioritize tasks efficiently
* Knowledge of food safety and hygiene practices
* Basic knowledge of coffee preparation and service
Benefits
This is an exciting opportunity to join a dynamic and growing business. As a member of our team, you will enjoy:
* A competitive salary package
* Ongoing training and development opportunities
* A fun and supportive work environment
* The chance to develop your skills and progress your career
About Us
Our company is committed to delivering exceptional service quality and providing a unique experience for our customers. We believe in fostering a positive and inclusive work environment, where our employees feel valued and supported.