Future Team Leader (Cruiseabout) - West Lakes, SA
Job no:
******
Brand:
Cruiseabout
Work type:
Full time
Location:
South Australia
Categories:
Leisure Travel & Retail, Leadership
Are you ready to navigate your career to new horizons? We're on the lookout for an exceptional individual to help steer our West Lakes store as a Future Team Leader. Let's turn your passion for cruise holidays into an unforgettable journey with us ??
Key Responsibilities
Quoting, booking and invoicing cruise bookings and packages
Ensure that KPIs are met, meeting and exceed monthly sales targets
Support and handle walk in, email & telephone enquiries efficiently and accurately
Maximise sales opportunities by upselling & cross-selling
Monitor and action all relevant mailboxes daily
Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
Proven experience working in a customer service environment and working towards sales targets
Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organising tasks efficiently
What you'll enjoy
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Set Sail on Exclusive Perks:
Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.
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Navigate the World:
Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.
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Culture:
You will be employed by an inclusive company that offers a team culture like no other in the industry. Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.
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Diverse Crew:
FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People, people from racial, ethnic, or ethno-religious minority groups and people with disability.
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Chart Your Course for Growth:
Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
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Exclusive Staff Discounts:
Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
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Explore Endless Horizons:
Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
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Corporate Health Discounts:
Access exclusive discounts on health insurance plans for you and your family with our partner BUPA, plus access to an internal gym.
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Mental Health:
Support and Employee Assistance Program for staff and family.
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Social:
Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****).
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Giving Back:
Corporate Social Responsibility programme supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.
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Sustainability at the Helm:
As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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