About the job Technical BA
Role Specification
Objective of the Role
The role of the Business Analyst is to work collaboratively with T&T teams and stakeholders to obtain, analyze, communicate, and validate requirements for Projects and other tasks as assigned by the Project or Iteration Manager of the Project.
Key Accountabilities
* Understand the "As-Is" state and collaborate with Business SME's to define the "To-Be" state aligned to project objectives
* Use a range of information gathering techniques to proactively discover requirements; synthesize information accurately, completely and coherently to produce designs that realize strategic and project objectives
* Apply sound comprehension of Suncorp business context including strategy, key systems/process, and critical issues/constraints
* Solve business problems using a methodical and consultative approach
* Evaluating information and data to determine problems/opportunities/solutions
* Support defining of MVPs; features/stories and benefits
* Facilitate elaborations sessions; attend and facilitate other workshops as necessary
* Undertake technical analysis; define and document business logic; mapping and governance and success criteria
* Document and deliver Project artefacts as required
* Assist in estimating for Delivery Phase
* Assist in development of flight plan and milestones.
* Attend and contribute to agile ceremonies – Iteration Planning/Stand-up meetings/Retrospectives/Showcases
* Proactively identify RAIDS (Risks, Assumptions, Issues, Dependencies)
* Support development and testing team in understanding of requirements
* Support test planning and execution
* Contribute to Knowledge Transfer as required during and after delivery of project
* Identify and call out improvement opportunities for project delivery
* Perform other duties as necessary during delivery of project and as assigned by Project/Iteration manager
* Work collaboratively maintaining ongoing dialogue and relationships with Stakeholders as part of continued solution development and support
* Promote continuous improvement through involvement in review processes and demonstration of individual leadership skills
Key Stakeholder Relationships
Internal Relationships
* Develop and maintain positive working relationships with business customers
* Work collaboratively with solution design peers and other technical peers
* Work collaboratively with other internal areas (other parts of IT) as required
External Relationships
* Work with external partners/vendors as required
Key job requirements
Qualifications (indicate whether mandatory or desired)
* Tertiary qualifications in IT, Business or associated field (Desired)
* Minimum 8 years' experience in a business/system analyst role (Mandatory)
* Project lifecycle experience (mandatory)
* Experience in finance projects and understanding of the related functional aspects (mandatory)
* Experience in data related projects (mandatory)
* Track record of working in a fast‐paced collaborative cross‐functional environment (desired)
* Proficiency in working with distributed teams (desired)
Key Capabilities/Technical Competencies (skills, knowledge, technical or specialist capabilities)
* Ability to analyze customer requirements and provide innovative solutions or alternatives to meet those requirements
* Strong internal consultation, negotiation and stakeholder management skills
* Excellent presentation and communication skills
* Advanced facilitation and workshop skills
* Ability for both 'technical speak' and 'business speak' and able to translate one to another
* Advanced problem solving & troubleshooting skills; business research and analytical skills
* Strong SQL, Data Analysis and Data Profiling skills
* Knowledge of Business Process Modelling and associated tools
* Knowledge of Data Modelling and Data Warehouse concepts (Desired)
* Understanding of Agile development practices
* Ability to cope with pressure, priorities workloads and meet agreed timeframes
* Good knowledge of Insurance/Finance domain (Desired)
* Knowledge of planning/forecasting, data reporting visualization platforms, e.g.: TM1/Planning Analytics, Congo's, Tableau (Desired)
* Knowledge and experience of JIRA (Desired)
* Knowledge of Suncorp business and technology environment (Desired)
* Knowledge of business and IT trends (Desired)
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