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Client services administrator

Hudson Global Resources
Posted: 26 February
Offer description

Join a long-established and highly regarded Chartered Accounting firm located in Malvern. This is a full-time, office-based role suited to an experienced professional who has worked within an accounting firm environment and understands ATO processes, compliance workflows and high-volume administration.

This position offers the opportunity to work closely with senior leadership in a hands-on role supporting client business services and managing end-to-end administrative responsibilities.

The Opportunity

* Manage high-volume client and third-party correspondence
* Liaise directly with the ATO via the ATO Portal
* Collate financial statements and taxation returns for submission
* Manage notices of assessment and compliance documentation
* Assist with monthly billing procedures and end-of-month reporting
* Maintain client databases and internal systems
* Work with DocuSign and electronic document management systems
* Provide diary management and administrative support to Directors
* Coordinate meetings, events and internal communications
* Support relief reception and general office administration

About You

* Minimum 5+ years' experience within an accounting firm (essential)
* Strong understanding of ATO processes and compliance requirements
* Experience using MYOB Accountants Enterprise (highly advantageous)
* XERO experience beneficial
* Familiar with ASIC and ATO forms and portal requirements
* Confident managing multiple deadlines in a fast-paced environment
* High level of professionalism and discretion
* Exceptional attention to detail
* Strong written and verbal communication skills
* Comfortable working autonomously and taking ownership

Salary

* TRP: $80,000 – $100,000 inclusive of supe

Why Apply

* Established firm with over 70 years of history
* Stable and growing business with increasing client demand
* Career progression pathway available
* Supportive and professional team environment
* Structured systems and strong internal processes

This role is strictly office-based in Malvern. No work from home available.

Diversity, Equity & Inclusion at Hudson

Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen. Casual Loading *Please note for all Australian* based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

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